Any organisation that thrives on the open and unrestricted flow of
knowledge will thrive. Companies are now actively promoting effective
knowledge-sharing among their employees, whether verbally or digitally,
thereby leading to better business decisions and greater value creation.
ET's Brinda Dasgupta brings you experts' tips on how senior leaders can
promote knowledge-sharing at the workplace.
1. Foster the Right Mindset
To promote knowledge-sharing at the workplace, you need to create the right mindset and environment. "Reward employees for sharing their knowledge. It is also important to create a safe environment, where people know they will not be at risk for sharing their ideas," said Sameer Khanna, head of human resources at Ericsson India.
2. Leverage the Social Space
People love to create and share within a social context. "Leveraging the social space will be beneficial, because it provides a kind of intrinsic reward that can be even more motivating than financial incentives of performance reviews," said Khanna.
3. Lead by Example
A senior leader plays a pivotal role in ensuring the implementation of knowledge sharing."Team leaders who actively represent knowledge sharing lead by example and display that the open and timely sharing of significant ideas and information is valuable for all," said Moorthy Uppaluri, CEO of Randstad India."Leaders should also encourage employees to experiment with learning," said Kenneth Lean, vice-president at Mercuri Urval India.
4. Reward, and Recognise
Rewarding employees by recognition is one of the best ways to motivate them. "Recognition by seniors and peers makes employees feel valuable and further promotes a culture of knowledge sharing. Rewards and recognition will lead to increase in employee participation, increase the efficiency of a task, help in develop new strategies and regulate the older ones," said Uppaluri.
5. A Conducive Workplace Must
An important way to foster an environment where knowledge is shared is to make sure the necessary resources are available. "Leaders should be sure to allocate budgets for the purpose of knowledge-sharing," said Lean. Aside from budget, also make sure that various tools are available for the purpose.
1. Foster the Right Mindset
To promote knowledge-sharing at the workplace, you need to create the right mindset and environment. "Reward employees for sharing their knowledge. It is also important to create a safe environment, where people know they will not be at risk for sharing their ideas," said Sameer Khanna, head of human resources at Ericsson India.
2. Leverage the Social Space
People love to create and share within a social context. "Leveraging the social space will be beneficial, because it provides a kind of intrinsic reward that can be even more motivating than financial incentives of performance reviews," said Khanna.
3. Lead by Example
A senior leader plays a pivotal role in ensuring the implementation of knowledge sharing."Team leaders who actively represent knowledge sharing lead by example and display that the open and timely sharing of significant ideas and information is valuable for all," said Moorthy Uppaluri, CEO of Randstad India."Leaders should also encourage employees to experiment with learning," said Kenneth Lean, vice-president at Mercuri Urval India.
4. Reward, and Recognise
Rewarding employees by recognition is one of the best ways to motivate them. "Recognition by seniors and peers makes employees feel valuable and further promotes a culture of knowledge sharing. Rewards and recognition will lead to increase in employee participation, increase the efficiency of a task, help in develop new strategies and regulate the older ones," said Uppaluri.
5. A Conducive Workplace Must
An important way to foster an environment where knowledge is shared is to make sure the necessary resources are available. "Leaders should be sure to allocate budgets for the purpose of knowledge-sharing," said Lean. Aside from budget, also make sure that various tools are available for the purpose.
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